FAQs

FAQ - West Hills Property Management

Tenants

Q: How can I apply for a lease?
A: You can apply for a lease by filling out our online application form on our website. We'll review your application and get in touch with you regarding the next steps.

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Q: Can I schedule a showing for a property?
A: Absolutely! Contact us to schedule a showing for any property you're interested in. We'll arrange a convenient time for you to view the property.

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Q: What's the process for moving in?
A: Once your lease application is approved, we'll schedule a move-in date and provide you with all the necessary information, including lease signing and key collection details.

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Q: How does rent collection work?
A: We offer convenient online rent payment options. You'll receive instructions on how to set up automatic rent payments, making the process hassle-free.

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Property Owners

Q: How can I hire Property Management Family for my property?
A: Contact us to discuss your needs and property details. We'll guide you through the onboarding process, including the transfer of management responsibilities.
 

Q: Can you help me find new tenants for my property?
A: Yes, part of our services includes tenant marketing and screening. We'll work to find qualified tenants for your property to ensure a smooth transition.
 

Q: Is rent collection automated for property owners?
A: Absolutely, we offer automated rent collection for property owners. We'll set up a system that ensures timely and hassle-free rent collection and deposits.
 

If you have more questions or need further assistance, please don't hesitate to contact us. We're here to help!